Privacy Policy


Respecting the provisions of current legislation, Riloop (hereinafter also referred to as the Website) undertakes to adopt the necessary technical and organizational measures, according to the appropriate level of security based on the risk of the collected data.

Laws incorporated in this privacy policy

This privacy policy is adapted to the current Spanish and European regulations regarding personal data protection on the internet. Specifically, it complies with the following rules:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR).
  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007, of December 21, approving the Regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).

Identity of the controller of personal data processing

The controller of the personal data collected at Riloop is: Thomas Contassot (hereinafter referred to as the Controller). The contact details are as follows:


13 carrer de Vistalegre
Entresuelo 1
08001 Barcelona

Contact phone: +34633959138

Contact email: [email protected]

Registration of Personal Data

In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected by Riloop through the forms on its pages will be incorporated and processed in our files in order to facilitate, expedite, and fulfill the commitments established between Riloop and the User, or for maintaining the relationship established in the forms the User fills out, or to respond to a request or inquiry. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is maintained that specifies, according to its purposes, the processing activities carried out and other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of User's personal data will be subject to the following principles set out in Article 5 of the GDPR and in Article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

  • Principle of lawfulness, fairness, and transparency: The User's consent will be required at all times, preceded by completely transparent information about the purposes for which personal data is collected.
  • Principle of purpose limitation: Personal data will be collected for specified, explicit, and legitimate purposes.
  • Principle of data minimization: The collected personal data will be only strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: Personal data must be accurate and always up-to-date.
  • Principle of storage limitation: Personal data will only be kept in a way that allows the User's identification for the time necessary for the purposes of its processing.
  • Principle of integrity and confidentiality: Personal data will be processed in such a way as to ensure their security and confidentiality.
  • Principle of proactive responsibility: The Controller will be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed by Riloop are solely identifying data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Riloop undertakes to obtain the User's express and verifiable consent for the processing of their personal data for one or more specific purposes.

The User will have the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, the withdrawal of consent will not affect the use of the Website.

On occasions when the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed in case the completion of any of them is mandatory because they are essential for the proper development of the operation carried out.

Purposes of the processing of personal data

Personal data is collected and managed by Riloop in order to facilitate, expedite, and fulfill the commitments established between the Website and the User, or the maintenance of the relationship established in the forms filled out by the latter, or to respond to a request or inquiry.

Likewise, the data may be used for commercial purposes of personalization, operations, statistics, and activities related to the social object of Riloop, as well as for the extraction, storage of data, and marketing studies to tailor the content offered to the User and improve the quality, operation, and navigation of the Website.

When personal data is obtained, the User will be informed about the specific purpose(s) of the processing to which the personal data will be allocated; that is, the use(s) that will be given to the collected information.

Periods of retention of personal data

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 5 years, or until the User requests their deletion.

When personal data is obtained, the User will be informed about the period during which personal data will be retained or, when this is not possible, the criteria used to determine this period.

Recipients of personal data

The User's personal data will be shared with the following recipients or categories of recipients:

Mailchimp with address:
The Rocket Science Group, LLC
675 Ponce de Leon Ave NE
Suite 5000
Atlanta, GA 30308 USA

Google Analytics with address:
Gordon House
Barrow Street, Dublin, D04 E5W5,
Dublin, Ireland

Quantcast International Limited with address:
Beaux Lane House
Lower Mercer Street, 1st Floor
Dublin 2, Ireland

In case the data controller intends to transfer personal data to a third country or international organization, at the time of obtaining personal data, the User will be informed about the third country or international organization to which the data is intended to be transferred, as well as the existence or absence of an adequacy decision by the Commission.

Personal data of minors

Respecting the provisions of Articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age can give lawful consent for the processing of their personal data by Riloop. If the individual is under 14 years of age, consent from the parents or legal guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorized it.

Secrecy and security of personal data

Riloop undertakes to adopt the necessary technical and organizational measures, according to the appropriate level of security based on the risk of the collected data, in order to ensure the security of personal data and prevent the destruction, loss, or accidental or unlawful alteration of transmitted, stored, or otherwise processed personal data, or unauthorized communication or access to such data.

The Website has an SSL certificate (Secure Socket Layer), which ensures that personal data is transmitted securely and confidentially, as data transmission between the server and the User is fully encrypted.

However, since Riloop cannot guarantee the invulnerability of the internet or the complete absence of hackers or others who fraudulently access personal data, the data controller undertakes to promptly inform the User when a security breach involving personal data occurs that is likely to result in a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed.

The personal data will be treated as confidential by the data controller, who undertakes to inform and ensure, by legal or contractual obligation, that such confidentiality is respected by its employees, associates, and anyone who may have access to the information.

Rights derived from the processing of personal data

The User has the following rights recognized in the GDPR and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, against Riloop and can therefore exercise them against the data controller:

  • Right of access: The User has the right to obtain confirmation from Riloop whether personal data concerning them is being processed and, if so, access specific information about their personal data and the processing carried out by Riloop, as well as other available information about the origin of the data and recipients of the communications made or planned.
  • Right of rectification: The User has the right to have their inaccurate or incomplete personal data corrected, considering the purposes of the processing.
  • Right to erasure ("right to be forgotten"): The User has the right, whenever the current legislation does not provide otherwise, to obtain the erasure of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent for processing and there is no other legal basis; the User objects to the processing and there are no overriding legitimate grounds for the processing; personal data has been unlawfully processed; personal data must be deleted in compliance with a legal obligation; or personal data has been obtained as a result of a direct offer of information society services to a person under 14 years of age. In addition to erasing the data, the data controller, considering the available technology and the cost of its implementation, must take reasonable measures to inform other data controllers processing the personal data of the data subject's request for erasure of any links to that personal data.
  • Right to restriction of processing: The User has the right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the data controller no longer needs the personal data, but the User needs it to assert claims; and the User has objected to the processing.
  • Right to data portability: Where processing is carried out by automated means, the User has the right to receive their personal data from the data controller in a structured, commonly used, and machine-readable format and to transmit it to another data controller. Where technically feasible, the data controller will directly transmit the data to that other controller.
  • Right to object: The User has the right to object to the processing of their personal data or to cease processing by Riloop.
  • Right not to be subject to a decision based solely on automated processing, including profiling: The User has the right not to be subject to a decision based solely on automated processing of their personal data, including profiling, except where the current legislation provides otherwise.

Therefore, the User may exercise their rights through written communication addressed to the data controller with the reference "GDPR-riloop.com," specifying:

  • User's full name and copy of their ID. In cases where representation is allowed, identification by the same means of the person representing the User will also be necessary, as well as the document accrediting the representation. A photocopy of the ID may be replaced by any other valid legal means of proving identity.
  • Request with specific reasons for the request or information to be accessed.
  • Address for notifications.
  • Date and signature of the requester.
  • Any document proving the request.

This request and any attached documents can be sent to the following address and/or email:


13 carrer de Vistalegre
Entresuelo 1
08001 Barcelona

Contact Email: [email protected]

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party websites other than Riloop, and therefore are not operated by Riloop. The owners of such websites will have their own data protection policies and will be responsible for their own files and privacy practices in each case.

Complaints to the supervisory authority

If the User believes that there is a problem or violation of current regulations in the way their personal data is being processed, they will have the right to effective judicial protection and to file a complaint with a supervisory authority, particularly in the State where they have their habitual residence, workplace, or the alleged violation took place. In Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).


Access to this Website may involve the use of cookies. Cookies are small amounts of information stored in the browser used by each User — on the different devices they may use to navigate — so that the server remembers certain information that the server that implemented it will subsequently read. Cookies facilitate navigation, make it more user-friendly, and do not damage the browsing device.

Cookies are automatic procedures for collecting information related to the preferences determined by the User during their visit to the Website in order to recognize them as a User, personalize their experience and the use of the Website, and can also, for example, help identify and resolve errors.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website, and the sites visited immediately before and after. However, no cookie allows the same to be contacted with the User's telephone number or any other means of personal contact. No cookie can extract information from the User's hard drive or steal personal information. The only way for the User's private information to become part of the Cookie file is for the User to personally provide that information to the server.

Cookies that allow the identification of a person are considered personal data. Therefore, the Privacy Policy described above will apply to them. In this sense, for their use, the User's consent will be necessary. This consent will be communicated, based on an authentic choice, offered through an affirmative and positive decision, before initial processing, removable, and documented.

First-party cookies

These are cookies that are sent to the User's computer or device and managed exclusively by Riloop for the better functioning of the Website. The information collected is used to improve the quality of the Website and its Content and the User's experience. These cookies allow the User to be recognized as a recurring visitor to the Website and adapt the content to offer content that fits their preferences.

Third-party cookies

These are cookies used and managed by external entities that provide services requested by Riloop to improve the Website and the user experience when browsing the Website. The main objectives for which third-party cookies are used are to obtain access statistics and analyze browsing information, i.e., how the User interacts with the Website.

The information obtained refers, for example, to the number of pages visited, the language, the location from which the User's IP address accesses, the number of Users accessing, the frequency and recurrence of visits, the time of visit, the browser they use, the operator or type of device from which the visit is made. This information is used to improve the Website and identify new needs to offer Users high-quality Content and/or services. In any case, the information is collected anonymously and trend reports of the Website are prepared without identifying individual users.

You can find more information about cookies, privacy information, or view the description of the type of cookies used, their main characteristics, expiration period, etc. in the following link(s):

Google Analytics: https://developers.google.com/analytics/

Quantcast: https://www.quantcast.com/faq/quantcast-services/

Cloudflare: https://www.cloudflare.com/cookie-policy/

Wallapop: https://about.wallapop.com/cookies/

Milanuncios: https://www.milanuncios.com/legal/politica-cookies

Vibbo: https://www.vibbo.com/condiciones-uso

Fotocasa: https://www.fotocasa.es/es/aviso-legal/ln#useofcookies

Habitaclia: https://www.habitaclia.com/hab_cliente/legal_cookies.asp

Coches.net: https://www.coches.net/cookies-otros-partners/

Motos.net: https://motos.coches.net/condiciones-de-uso.aspx#cookies

Nuroa: http://about.nuroa.es/cookies_policy/

Nestoria: https://www.nestoria.es/cookies_policy

Letgo: https://we.letgo.com/privacy-policy

Trovit: https://corporate.trovit.com/desactivar-cookies-es/

Badi: https://badi.com/blog/en/cookies-policy/

Amazon: https://www.amazon.es/gp/help/customer/display.html/

Idealista: https://www.idealista.com/info/politica-cookies

Vinted: https://local.vinted.es/cookie-policy

We use Google Analytics Demographics and Interests Reports functionality to enable the display of demographic and interest data in our analytical reports.

The entity(ies) responsible for supplying cookies may share this information with third parties, provided that the law requires it or a third party processes this information for these entities.

Social media cookies

Riloop incorporates social media plugins, which allow access to them from the Website. For this reason, social media cookies may be stored in the User's browser. The owners of these social media platforms have their own data protection and cookie policies and are themselves, in each case, responsible for their own files and privacy practices. Users should refer to these policies to learn about these cookies and, if applicable, the processing of their personal data. For informative purposes only, the links where these privacy and/or cookie policies can be consulted are provided below:

Facebook: https://www.facebook.com/policies/cookies/

Twitter: https://twitter.com/es/privacy

Instagram: https://help.instagram.com/1896641480634370?ref=ig

Youtube: https://policies.google.com/privacy?hl=es-419&gl=mx

Google+: https://policies.google.com/technologies/cookies?hl=es

Pinterest: https://policy.pinterest.com/es/privacy-policy

LinkedIn: https://www.linkedin.com/legal/cookie-policy?trk=hp-cookies

Disabling, rejecting, and deleting cookies

The User can disable, reject, and delete cookies — entirely or partially — installed on their device by configuring their browser settings (which may include Chrome, Firefox, Safari, Explorer, etc.). In this regard, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Therefore, Users should refer to the instructions provided by the Internet browser they are using. If the User rejects the use of cookies — entirely or partially — they can still use the Website, although some features may be limited.


It is necessary for the User to have read and agree with the conditions regarding the protection of personal data contained in this Privacy and Cookie Policy, as well as to accept the processing of their personal data so that the Data Controller can proceed with it in the manner, during the periods, and for the purposes indicated. The use of the Website implies acceptance of its Privacy and Cookie Policy.

Riloop reserves the right to modify its Privacy and Cookie Policy, according to its own criteria, or motivated by a legislative, jurisprudential, or doctrinal change by the Spanish Data Protection Agency. Changes or updates to this Privacy and Cookie Policy will not be explicitly notified to the User. Users are recommended to consult this page periodically to stay informed about the latest changes or updates.

This Privacy and Cookie Policy was last updated on March 27, 2020, to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights.


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