Terms of Use


In compliance with the information duty established in Law 34/2002 of Information Society Services and Electronic Commerce (LSSI-CE) of July 11, the following general information data of this website are provided:

The ownership of this website, riloop.com, (hereinafter, Website) is held by: Thomas Contassot, whose contact information is as follows:


13 carrer de Vistalegre
Entresuelo 1
08001 Barcelona

Contact Phone: +34633959138

Contact Email: [email protected]


Purpose of the conditions: The Website

The purpose of these General Terms of Use (hereinafter, Conditions) is to regulate the access and use of the Website. For the purposes of these Conditions, the Website shall be understood as: the external appearance of the screen interfaces, both in static and dynamic form, i.e., the navigation tree; and all elements integrated in both the screen interfaces and the navigation tree (hereinafter, Content) and all those online services or resources that it may offer to Users (hereinafter, Services).

Riloop reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website and the Content and Services that may be incorporated therein. The User acknowledges and agrees that at any time Riloop may interrupt, deactivate, and/or cancel any of these elements that are integrated into the Website or access to them.

User access to the Website is generally free and free of charge, without the User having to provide any consideration to enjoy it, except for the cost of connecting through the telecommunications network supplied by the access provider contracted by the User.

The use of any of the Content or Services of the Website may require prior subscription or registration by the User.

The User

Access, navigation, and use of the Website grant the User status, and therefore, from the moment navigation on the Website begins, all Conditions set forth herein, as well as their subsequent modifications, are accepted, without prejudice to the application of the corresponding legally binding regulations as appropriate. Given the relevance of the foregoing, Users are recommended to read them each time they visit the Website.

Riloop's Website provides a wide variety of information, services, and data. The User assumes responsibility for correctly using the Website. This responsibility extends to:

  • Using the information, Content, and/or Services and data provided by Riloop without contravening the present Conditions, the Law, morality, or public order, or that in any other way could infringe upon the rights of third parties or the proper operation of the Website.
  • The accuracy and legality of the information provided by the User in the forms provided by Riloop for access to certain Content or Services offered by the Website. In any case, the User shall immediately notify Riloop of any event that could lead to the misuse of the information recorded in said forms, such as, but not limited to, theft, loss, or unauthorized access to identifiers and/or passwords, with the purpose of proceeding to their immediate cancellation.

The mere access to this Website does not establish any kind of commercial relationship between Riloop and the User.

In compliance with current legislation, Riloop's Website is intended for all individuals, regardless of their age, who can access and/or browse the Website pages.

The Website is primarily aimed at Users residing in Spain. Riloop does not ensure that the Website complies with the laws of other countries, either in full or in part. If the User resides or is domiciled in another location and decides to access and/or browse the Website, they will do so at their own risk and must ensure that such access and browsing comply with the applicable local legislation, with Riloop assuming no responsibility for any consequences arising from such access.


Riloop does not guarantee the continuity, availability, and usefulness of the Website, nor of the Content or Services. Riloop will do its best to ensure the proper functioning of the Website; however, it is not responsible or guarantees that access to this Website will be uninterrupted or free of errors.

Nor is it responsible or guarantees that the content or software that may be accessed through this Website is error-free or that it will cause damage to the User's computer system (software and hardware). In no case shall Riloop be liable for losses, damages, or harm of any kind arising from access, navigation, and use of the Website, including but not limited to those caused to computer systems or those caused by the introduction of viruses.

Riloop is also not responsible for any damages that users may suffer due to improper use of this Website. In particular, it assumes no responsibility whatsoever for outages, interruptions, lack, or defects in telecommunications that may occur.


Respecting the provisions of current legislation, Riloop (hereinafter, also Website) undertakes to adopt the necessary technical and organizational measures, according to the appropriate level of security for the risk of the collected data.

Laws incorporated in this privacy policy

This privacy policy is adapted to the current Spanish and European regulations on the protection of personal data on the internet. Specifically, it respects the following rules:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007, of December 21, approving the Regulation implementing Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the controller of personal data processing

The controller of personal data processing collected by Riloop is: Thomas Contassot (hereinafter, Controller). His contact information is as follows:


13 carrer de Vistalegre
Entresuelo 1
08001 Barcelona

Contact Phone: +34633959138

Contact Email: [email protected]

Register of Personal Data

In compliance with the GDPR and LOPD-GDD, we inform you that the personal data collected by Riloop through the forms on its pages will be incorporated and processed in our files in order to facilitate, expedite, and fulfill the commitments established between Riloop and the User, or the maintenance of the relationship established in the forms filled out by the latter, or to respond to a request or inquiry. Likewise, in accordance with the provisions of the GDPR and LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is maintained, specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of User's personal data will be subject to the following principles set forth in Article 5 of the GDPR and Article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

  • Principle of legality, fairness, and transparency: The User's consent will be required at all times prior to providing completely transparent information about the purposes for which personal data is collected.
  • Purpose limitation principle: Personal data will be collected for specific, explicit, and legitimate purposes.
  • Data minimization principle: Collected personal data will be only strictly necessary in relation to the purposes for which they are processed.
  • Accuracy principle: Personal data must be accurate and always up to date.
  • Storage limitation principle: Personal data will only be retained in a form that allows the User to be identified for the time necessary for the purposes of processing.
  • Integrity and confidentiality principle: Personal data will be processed in a way that ensures its security and confidentiality.
  • Proactive responsibility principle: The Controller of processing will be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed at Riloop are only identifying data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Riloop undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User will have the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, the withdrawal of consent will not condition the use of the Website.

On occasions when the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if completing any of them is mandatory because they are essential for the correct development of the operation carried out.

Purposes of processing personal data

Personal data is collected and managed by Riloop for the purpose of facilitating, expediting, and fulfilling the commitments established between the Website and the User, or maintaining the relationship established in the forms filled out by the latter, or responding to a request or inquiry.

Similarly, the data may be used for a commercial purpose of personalization, operation, statistics, and activities inherent to Riloop's corporate purpose, as well as for the extraction, storage of data, and marketing studies to adapt the Content offered to the User, as well as to improve the quality, functionality, and navigation of the Website.

At the time personal data is obtained, the User will be informed about the specific purpose(s) of the processing to which the personal data will be intended; in other words, the use(s) that will be given to the collected information.

Data retention periods

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 5 years, or until the User requests its deletion.

At the time personal data is obtained, the User will be informed about the period during which the personal data will be retained, or when that is not possible, the criteria used to determine this period.

Recipients of personal data

The User's personal data will be shared with the following recipients or categories of recipients:

Mailchimp with address:
The Rocket Science Group, LLC
675 Ponce de Leon Ave NE
Suite 5000
Atlanta, GA 30308 USA

Google Analytics with address:
Gordon House, Barrow Street, Dublin, D04 E5W5, Dublin, Ireland

In the event that the Controller of processing intends to transfer personal data to a third country or international organization, at the time personal data is obtained, the User will be informed about the third country or international organization to which the data is intended to be transferred, as well as the existence or absence of an adequacy decision by the Commission.

Personal data of minors

Respecting the provisions of Articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only individuals over 14 years of age can give consent for the lawful processing of their personal data by Riloop. If the individual is under 14 years of age, the consent of parents or legal guardians will be necessary for the processing, and this will only be considered lawful to the extent that they have authorized it.

Secrecy and security of personal data

Riloop commits to adopting the necessary technical and organizational measures, according to the level of security appropriate to the risk of the collected data, to ensure the security of personal data and prevent their accidental or unlawful destruction, loss, alteration, transmission, preservation, or unauthorized access.

The Website has an SSL certificate (Secure Socket Layer), which ensures that personal data is transmitted securely and confidentially, as data transmission between the server and the User, and in feedback, is fully encrypted.

However, because Riloop cannot guarantee the invulnerability of the internet or the complete absence of hackers or others who may fraudulently access personal data, the Controller of processing commits to promptly notify the User when a security breach of personal data occurs that is likely to result in a high risk to the rights and freedoms of individuals. Following the provisions of Article 4 of the GDPR, a security breach of personal data is understood to be any breach of security resulting in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed.

Personal data will be treated as confidential by the Controller of processing, who undertakes to inform and ensure, through a legal or contractual obligation, that such confidentiality is respected by their employees, associates, and any person to whom they make the information accessible.

Rights arising from the processing of personal data

The User has the following rights recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, against Riloop and can therefore exercise them against the Controller of processing:

  • Right of access: The User's right to obtain confirmation from Riloop as to whether their personal data is being processed and, if so, to obtain information about their specific personal data and the processing Riloop has carried out or is carrying out, as well as, among other things, the available information about the origin of such data and the recipients of the communications made or planned for them.
  • Right of rectification: The User's right to have their inaccurate or incomplete personal data modified, taking into account the purposes of the processing.
  • Right to erasure ("right to be forgotten"): The User's right, as long as current legislation does not establish otherwise, to obtain the erasure of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis; the User objects to the processing and there are no legitimate grounds for continuing the processing; personal data has been processed unlawfully; personal data must be deleted to comply with a legal obligation; or personal data has been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to erasing the data, the Controller of processing, taking into account available technology and the cost of its implementation, must take reasonable measures to inform other data controllers who are processing the personal data of the data subject's request to erase any links to that personal data.
  • Right to restriction of processing: The User's right to restrict the processing of their personal data. The User has the right to obtain the restriction of processing when they challenge the accuracy of their personal data; the processing is unlawful; the Controller of processing no longer needs the personal data, but the User needs it for claims; and when the User has objected to the processing.
  • Right to data portability: In the event that processing is carried out by automated means, the User shall have the right to receive their personal data from the Controller of processing in a structured, commonly used, and machine-readable format, and to transmit such data to another controller. Whenever technically possible, the Controller of processing will transmit the data directly to the other controller.
  • Right of objection: The User's right to prevent the processing of their personal data or to cease the processing by Riloop.
  • Right not to be subject to a decision based solely on automated processing, including profiling: The User's right not to be subject to a decision based solely on automated processing of their personal data, including profiling, unless provided otherwise by current legislation.

Therefore, the User may exercise their rights through written communication addressed to the Controller of processing with the reference "GDPR-riloop.com," specifying:

  • User's name, surname, and a copy of their ID. In cases where representation is allowed, identification of the person representing the User by the same means will also be necessary, as well as the document accrediting the representation. The photocopy of the ID may be substituted by any other valid legal means that verifies identity.
  • Request with specific reasons for the request or information to which access is desired.
  • Address for notifications.
  • Date and signature of the applicant.
  • Any document supporting the request made.

This request and any other attached document can be sent to the following address and/or email:


13 carrer de Vistalegre
Entresuelo 1
08001 Barcelona

Contact email: [email protected]

Links to third-party websites

The Website may include hyperlinks or links that provide access to third-party websites other than Riloop and are therefore not operated by Riloop. The owners of these websites will have their own data protection policies and are responsible for their own files and privacy practices.

Complaints to the supervisory authority

In the event that the User considers that there is a problem or violation of current regulations in the way their personal data is being processed, they will have the right to effective judicial protection and to file a complaint with a supervisory authority, in particular, in the State in which they have their habitual residence, place of work, or the alleged violation. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).


Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User—in the various devices they may use to browse—to make the server remember certain information that only the server that implemented it will subsequently read. Cookies facilitate navigation, make it more user-friendly, and do not harm the browsing device.

Cookies are automatic procedures for collecting information related to the preferences determined by the User during their visit to the Website in order to recognize them as a User and personalize their experience and use of the Website, and can also, for example, help identify and resolve errors.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website, and the sites visited just before and after it. However, no cookie allows the server to contact the User's phone number or any other personal contact method. No cookie can extract information from the User's hard drive or steal personal information. The only way for the User's private information to become part of the Cookie file is for the User to personally provide that information to the server.

Cookies that allow the identification of an individual are considered personal data. Therefore, the Privacy Policy described above applies to them. In this sense, for their use, the User's consent will be necessary. This consent will be communicated, based on an authentic choice, offered through an affirmative and positive decision, prior to the initial processing, revocable, and documented.

First-party cookies

These are cookies that are sent to the User's computer or device and managed exclusively by Riloop for the proper functioning of the Website. The information collected is used to improve the quality of the Website, its Content, and the User's experience. These cookies allow the User to be recognized as a repeat visitor to the Website and adapt the content to offer content that fits their preferences.

Third-party cookies

These are cookies used and managed by external entities that provide services requested by Riloop to improve the Website and the user's experience while browsing the Website. The main objectives for which third-party cookies are used are obtaining access statistics and analyzing navigation information, i.e., how the User interacts with the Website.

The information obtained refers, for example, to the number of pages visited, the language, the place from which the User's IP address accesses, the number of Users who access, the frequency and recurrence of visits, the time of visit, the browser used, the operator or type of device used to make the visit. This information is used to improve the Website and detect new needs to offer Users high-quality Content and/or service. In any case, the information is collected anonymously, and trend reports are prepared for the Website without identifying individual users.

You can get more information about cookies, information about privacy, or check the description of the type of cookies used, their main features, expiration period, etc. in the following link(s):

Google Analytics: https://developers.google.com/analytics/

Cloudflare: https://www.cloudflare.com/cookie-policy/

Wallapop: https://about.wallapop.com/cookies/

Milanuncios: https://www.milanuncios.com/legal/politica-cookies

Vibbo: https://www.vibbo.com/condiciones-uso

Fotocasa: https://www.fotocasa.es/es/aviso-legal/ln#useofcookies

Habitaclia: https://www.habitaclia.com/hab_cliente/legal_cookies.asp

Coches.net: https://www.coches.net/cookies-otros-partners/

Motos.net: https://motos.coches.net/condiciones-de-uso.aspx#cookies

Nuroa: http://about.nuroa.es/cookies_policy/

Nestoria: https://www.nestoria.es/cookies_policy

Letgo: https://we.letgo.com/privacy-policy

Trovit: https://corporate.trovit.com/desactivar-cookies-es/

Badi: https://badi.com/blog/en/cookies-policy/

Amazon: https://www.amazon.es/gp/help/customer/display.html/

Idealista: https://www.idealista.com/info/politica-cookies

The entity(ies) responsible for supplying cookies may provide this information to third parties, as long as required by law or a third party processes this information for these entities.

Social media cookies

Riloop incorporates social media plugins, allowing access to them from the Website. For this reason, social media cookies may be stored in the User's browser. The owners of these social networks have their own data protection and cookie policies and are responsible for their own files and privacy practices. Users should refer to them to learn about these cookies and, if applicable, the processing of their personal data. For informational purposes only, the following links are provided where these privacy and/or cookie policies can be consulted:

Facebook: https://www.facebook.com/policies/cookies/

Twitter: https://twitter.com/es/privacy

Instagram: https://help.instagram.com/1896641480634370?ref=ig

Youtube: https://policies.google.com/privacy?hl=es-419&gl=mx

Google+: https://policies.google.com/technologies/cookies?hl=es

Pinterest: https://policy.pinterest.com/es/privacy-policy

LinkedIn: https://www.linkedin.com/legal/cookie-policy?trk=hp-cookies

Disabling, rejecting, and deleting cookies

The User can disable, reject, and delete cookies—entirely or partially—installed on their device by configuring their browser (including Chrome, Firefox, Safari, Explorer, among others). In this regard, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Therefore, the User should refer to the instructions provided by the specific Internet browser they are using. In the event of rejecting the use of cookies—entirely or partially—the User may continue to use the Website, although their use of some features may be limited.


It is reported that Riloop's Website makes available to Users means of linking (such as, among others, links, banners, buttons), directories, and search engines that allow Users to access websites belonging to and/or managed by third parties.

The installation of these links, directories, and search engines on the Website is intended to facilitate Users' search for and access to information available on the Internet, and cannot be considered a suggestion, recommendation, or invitation to visit them.

Riloop does not offer or market the products and/or services available on these linked sites either directly or through third parties.

Likewise, it will not guarantee the technical availability, accuracy, truthfulness, validity, or legality of sites outside its ownership that may be accessed through links.

In no case will Riloop review or control the content of other websites, nor will it approve, examine, or endorse the products and services, content, files, or any other material on the linked sites.

Riloop assumes no responsibility for damages and losses that may arise from accessing, using, or the quality or legality of the contents, communications, opinions, products, and services of websites not managed by Riloop and that are linked on this Website.

The User or third party that establishes a hyperlink from a web page from another, different website to Riloop's Website must know that:

The reproduction—total or partial—of any of the Contents and/or Services of the Website without the express authorization of Riloop is not allowed.

False, inaccurate, or incorrect statements about Riloop's Website, as well as its Contents and/or Services, are also not allowed.

Except for the hyperlink, the website where this hyperlink is established will not contain any element of this Website protected as intellectual property by Spanish law, unless expressly authorized by Riloop.

The establishment of the hyperlink does not imply the existence of relationships between Riloop and the owner of the website from which it is made, nor Riloop's knowledge and acceptance of the contents, services, and/or activities offered on that website, and vice versa.


Riloop, either by itself or as a assignee, holds all intellectual and industrial property rights to the Website, as well as the elements contained therein (including, but not limited to, images, sound, audio, video, software, or texts, trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access, and use, etc.). As a result, these are works protected as intellectual property under Spanish law, and are subject to both Spanish and EU regulations in this field, as well as international treaties relating to the subject matter signed by Spain.

All rights reserved. Pursuant to the Law on Intellectual Property, the reproduction, distribution, and public communication, including its method of making available, of all or part of the contents of this website, for commercial purposes, on any support and by any technical means, without the authorization of Riloop, is expressly prohibited.

The User undertakes to respect the intellectual and industrial property rights of Riloop. The User may view the elements of the Website or even print, copy, and store them on the hard drive of their computer or any other physical support, solely for their personal use. However, the User may not delete, alter, or manipulate any protection device or security system that may be installed on the Website.

If the User or a third party believes that any of the Contents of the Website constitutes a violation of intellectual property protection rights, they must immediately notify Riloop through the contact information provided in the GENERAL INFORMATION section of this Legal Notice and General Conditions of Use.


Riloop reserves the right to take any civil or criminal actions it deems necessary for the misuse of the Website and its Contents or for the breach of these Conditions.

The relationship between the User and Riloop will be governed by the current regulations and applicable in Spanish territory. Should any controversy arise regarding the interpretation and/or application of these Conditions, the parties will submit their conflicts to the ordinary jurisdiction and be subject to the judges and courts that correspond in accordance with the law.


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